WILDLIFE SOS ® runs the only 24 hour reptile rescue cell in the National Capital Region (NCR) which includes Delhi, Noida and Gurgaon. As a result of our work in the past, the Police Control Room diverts rescue calls to us round the clock. On an average, we get more than 300 reptile rescue calls to attend to every month. The team consists of experienced snake handlers who are equipped with snake hooks and boxes to ensure that every snake is rescued properly, without causing much stress to them. Once rescued, the snake is brought to our headquarters and its measurements are taken. If the snake is injured or its health status is not good, it is provided proper veterinary care. Soon arrangements are made and proper permissions acquired from the concerned authorities to release the snakes into a habitat well suited to them. The release is done in the presence of representatives of the forest/wildlife department.

Most of the snakes rescued from the snake charmers suffer from severe dehydration. Some of the rescued snakes have badly infected mouths as a result of the improper and unhygienic techniques employed to remove their fangs and venom glands. Often, it has been seen that the mouths of pythons have been tied with small plastic ropes to ensure that they do not bite when they are taken out for display on roadsides.
Injuring or harming a snake is an offence since snakes are protected under the Wildlife Protection Act of 1972 in India.